Terms of Service
Last updated: May 1, 2025
Welcome to Jungle Rapids Waterpark. These Terms of Service (“Terms”) govern your use of our website, ticketing system, and on-site facilities. By accessing or using any part of our services, you agree to be bound by these Terms.
1. Eligibility & Account
- You must be at least 13 years old to purchase tickets or create an account. If you’re under 18, you must have a parent or guardian’s permission.
- When you register for an account or purchase tickets, you agree to provide accurate and complete information and to keep it up to date.
- You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
2. Ticketing & Booking
- All ticket and pass purchases are final—no refunds or exchanges—unless otherwise stated in our Weather & Rain Check Policy. Please check the local weather when planning your visit
- Children aged 2 and under are admitted free with a paying adult, but you must still include them in your guest count when booking group packages.
- We reserve the right to refuse entry or revoke tickets for violation of park rules or unlawful behavior.
3. Use of Facilities
- By entering Jungle Rapids, you assume all risks associated with water attractions, dry attractions, and other park facilities.
- Follow all posted rules, lifeguard instructions, and staff directions. Failure to comply may result in ejection without refund.
- Guests must wear appropriate attire and use safety equipment (life jackets, helmets, etc.) where required.
4. Prohibited Conduct
Prohibited activities include, but are not limited to:
- Bringing outside alcohol, glass containers, or weapons onto park grounds.
- Engaging in unsafe behavior such as running, diving in shallow water, or roughhousing.
- Smoking or vaping anywhere in the park, except in designated areas.
- Disruptive or harassing behavior toward other guests or staff.
- Unauthorized commercial photography or filming.
- Profain, aggressive, and threatening language is not prohibited.
5. Intellectual Property
All content on this site—text, graphics, logos, images, videos, and software—is the property of Jungle Rapids Waterpark or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
6. Disclaimer of Warranties & Limitation of Liability
Disclaimer: Our services and facilities are provided “as is” and “as available” without warranties of any kind.
Limitation of Liability: To the maximum extent permitted by law, Jungle Rapids Waterpark and its affiliates, officers, and employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or facilities, even if advised of the possibility of such damages.
7. Indemnification
You agree to indemnify and hold harmless Jungle Rapids Waterpark, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.
8. Changes to Terms
We may revise these Terms at any time. The “Last updated” date at the top will reflect major changes. Your continued use of our services after changes constitute your acceptance of the new Terms.
9. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law provisions. Any dispute arising under these Terms must be resolved in the state or federal courts located in New Hanover County, NC.
10. Contact Us
If you have questions or concerns about these Terms, please contact us:
Jungle Rapids Family Fun Park
5320 Oleander Drive
Wilmington, NC 28403
Phone: 910-791-0666 or 910-791-0888
Email: /terms-of-service